Privacy Policy

Privacy Policy for University of Guelph Residence Advisor

Last updated: April 2026

This page explains how University of Guelph Residence Advisor handles personal information and usage data.

Information we collect

Payment card details are processed by our payment provider and are not stored directly by this site.

  • Quiz responses
  • Basic usage analytics
  • Email information if you contact us voluntarily
  • Purchase and transaction records

How we use information

  • Generate personalized results and reports
  • Improve product logic and report quality
  • Maintain site operations and prevent misuse
  • Review product performance and reliability

Sharing and service providers

We may use third-party providers for hosting, payments, analytics, database operations, and AI-generated report delivery.

Those providers currently include infrastructure and software used to run this site, such as Vercel, Supabase, Stripe, and the language-model services used to generate reports.

We do not sell personal data.

Retention, access, and deletion

We keep information only as long as reasonably necessary to operate, improve, and support the site.

To request deletion or make a privacy inquiry, contact guelphhousing@learnloop.live.

Applicable privacy law

For Canadian users, we handle personal information in line with applicable Canadian privacy law, including PIPEDA where it applies and any other applicable provincial privacy requirements.

Cookies and analytics

We may use cookies or similar tools to keep the site working and to understand broad usage patterns.

Contact

guelphhousing@learnloop.live

Use this inbox for privacy requests and site-specific support.